HamPrep Support

Email support@trajectorylabs.io and we will reply within two business days.

Common questions

How do I restore my purchase on a new device? Open Settings in the app and tap Restore Purchase. Use the same Apple Account you bought with.

Which question pools are included? The Technician 2026-2030 pool (February 2026 errata) and the General 2023-2027 pool (6th errata, February 2026).

Does my progress sync? Progress is stored only on your device. There is no account and no cloud sync.

Found a wrong answer? Email us the question ID (for example T1A01) and we will check it against the official pool.

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